Refund & Cancellation Policy

Overview

At IMW Services, customer satisfaction is our priority. This Refund & Cancellation Policy explains the conditions under which you can request a refund or cancel a service.

Cancellation Policy

1.1 Order Cancellation

You may request to cancel an order before the service or product is processed or delivered.

If the order has already been processed, cancellation may not be possible.

1.2 Service Cancellation

If you have purchased a service, you can cancel it before work has commenced for a full refund.

If the service is already in progress, only a partial refund may be applicable, depending on the work completed.

No cancellations will be accepted once the service is fully delivered.

Refund Policy

2.1 Eligibility for Refunds

Refunds are issued only for eligible products and services as per our terms.

Digital products and customized services are non-refundable once delivered.

Physical products may be eligible for refunds if they are defective or damaged upon delivery.

2.2 Non-Refundable Services

The following services are not eligible for refunds:

Completed digital marketing campaigns (SEO, PPC, social media ads, etc.).

Delivered website or app development projects.

Custom-made or personalized products.

Subscription-based services once the billing cycle has begun.

2.3 Refund Process

Refund requests must be submitted within [X] days of the purchase.

Approved refunds will be processed within [X] business days to the original payment method.

Any transaction fees deducted by payment gateways are non-refundable.

Late or Missing Refunds

If you haven’t received your refund yet, first check your bank account.

Contact your bank or credit card provider, as processing times may vary.

If the issue persists, contact us at info@imwservices.com.

Changes to this Policy

We reserve the right to update this Refund & Cancellation Policy at any time. Any changes will be posted on our website.

Contact Us

For refund and cancellation inquiries, please reach out to us:

📧 Email: info@imwservices.com

By purchasing from IMW Services, you agree to this Refund & Cancellation Policy.

Thank you for choosing IMW Services!