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Software Development

Custom CRM Software Development Services

A Customer Relationship Management (CRM) system is essential for businesses looking to streamline customer interactions, enhance sales processes, and improve overall efficiency. Our Custom CRM Solutions are tailored to your business needs, helping you manage leads, automate workflows, track customer interactions, and boost productivity.

Strategy to executionIMW / Digital systems

Connected delivery

Design · Build · Grow

Capabilities

Our services

Specialist delivery, shaped around the outcome rather than a fixed template.

01 / 09

Custom CRM Development

  • Fully customized CRM software designed for your business
  • Scalable solutions for startups, SMEs, and enterprises
  • Industry-specific CRM (eCommerce, Real Estate, Healthcare, etc.)
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02 / 09

CRM Consulting & Strategy

  • Requirement analysis & business process evaluation
  • CRM selection (custom-built vs. third-party integration)
  • Strategy for CRM implementation & adoption
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03 / 09

CRM Integration & API Development

  • Seamless integration with third-party tools (ERP, Accounting, Marketing Software)
  • API development for smooth data flow
  • Integration with WhatsApp, Email, SMS & other communication platforms
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04 / 09

Sales & Lead Management CRM

  • Lead capturing, tracking & nurturing automation
  • Pipeline & deal management for sales teams
  • AI-powered lead scoring & predictive analytics
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05 / 09

Marketing Automation CRM

  • Automated email & SMS marketing campaigns
  • Personalized customer segmentation & targeting
  • Campaign performance tracking & reporting
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06 / 09

Customer Support & Ticketing CRM

  • Helpdesk & ticketing system integration
  • AI-powered chatbot & live chat support
  • Customer issue tracking & resolution automation
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07 / 09

CRM Mobile App Development

  • Cloud-based CRM with mobile app access
  • Real-time data updates & push notifications
  • Offline functionality for sales & support teams
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08 / 09

CRM Data Analytics & Reporting

  • Advanced dashboard & analytics for insights
  • Customer behavior tracking & trend analysis
  • AI-driven business forecasting
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09 / 09

Migration & CRM Upgrades

  • CRM data migration from legacy systems
  • Upgrading & customizing existing CRM platforms
  • Data security & compliance assurance
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Pricing

Software, CRM & AI Automation pricing

Custom software, CRM/ERP and AI automations that remove manual work.

Service plan

Automation Pack

Fix one workflow

$499/month

Billed monthly, cancel anytime

  • Up to 3 automations built
  • CRM or sheet-based data flows
  • WhatsApp / email notifications
  • Documentation and handover
  • 30 days tuning support
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Recommended plan

Popular

Business Systems

CRM / ERP implementation

$1,499/month

Billed monthly, cancel anytime

  • CRM or ERP setup and migration
  • Role-based dashboards and reports
  • AI assistants for support or sales
  • Team training sessions
  • Quarterly optimisation reviews
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Service plan

Custom Platform

Built from scratch

Custom quote

  • Bespoke platform architecture
  • Integrations across your stack
  • Scalable cloud infrastructure
  • Security and audit readiness
  • Long-term product partnership
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Indicative starting prices in USD, excluding taxes and ad spend. See the full pricing page for every service.